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The challenge
At KPMG, continuous learning is key to becoming a successful professional. The company attracts top talent, so the training content needs to be relevant and engaging to equip employees with the skills to excel in the demanding professional services industry. Given KPMG’s large and complex organizational structure, it’s crucial to ensure that learning content is both relevant to a broad target audience and scalable on a global level.
The solution
Lepaya is a key partner in KPMG's journey to upskill its talent to win the market and boost transformation. Together, we are addressing employee skill gaps and career expectations, and aligning talent development with the overall business strategy. Lepaya's Advisory Academy and leadership development program boost the skills and confidence of KPMG employees, helping them drive digital transformation for the company’s clients.
KPMG is committed to supporting the career paths of starters, new leaders and those who want to master change. By joining forces with Lepaya, the company has made upskilling accessible for 800 professionals across advisory, consultancy and business services. Lepaya’s solution enables KPMG to leverage the strengths of its talent, establish a robust infrastructure for talent development, and train the right skills at the right moment in the employee’s growth journey.
People-driven progress across the board
With approximately 236,000 employees worldwide, KPMG is one of the largest players in the accounting and consulting industry. The company helps leading organizations around the world to make informed and sustainable choices. In the Netherlands alone, KPMG has twelve offices and employs more than 3,500 people.
For a company of this scope, Lepaya serves as a crucial solution for maintaining upskilling consistency and standardization. This guarantees that every employee, regardless of their location or department, receives high-quality training that is fully aligned with KPMG's strategic objectives. Moreover, it enables the company to stay in tune with where the talent is today and what impact it will have on business growth tomorrow.
Skills that are core to KPMG’s business plan
Designed for all KPMG professionals with 0-6 years of experience, the Advisor Academy’s main focus is to improve core consultancy skills. The program offers 14 training modules, allowing individuals to align their choices with their personal development goals.
Learning tracks for consultants and executives cover critical skills such as problem-solving, impactful presentation, effective client interviews, commercial sensitivity, and feedback conversations.
The program not only helps participants to be aware of the soft skills they might be lacking but also gives practical tips on how to implement them when returning to work. The overarching goal of the Advisory Academy is to equip consultants with the skills needed for project success while maintaining a positive work experience.
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Unleashing creativity to deliver innovative solutions
To solve complex problems and deliver innovative solutions for the clients, creativity and ability to think outside the box is key. Lepaya’s training helps KPMG consultants be aware of the (soft) skills they need and creates a safe space to practice.
Participating in Lepaya programs helps KPMG talent adopt fresh perspectives and look beyond the surface issues when assisting clients with complex challenges. By promoting an "always say yes" attitude during brainstorming sessions, the training helps teams explore uncharted territories and identify solutions that might have been overlooked otherwise. The process not only enhances proposal development and client relations but also deepens the understanding of colleagues' perspectives.
These skills are crucial to help the learners build deeper connections, gain clients' trust, and be successful at managing projects in complex contextual settings.
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Accelerating leadership development to increase impact
In today's dynamic business environment, competitive companies require empowering leaders who can confidently steer them into the future. With rapid and ongoing changes, leaders must be able to engage in meaningful conversations with clients about their future and its implications for their organizations. Equally important is their ability to understand the needs and dynamics within their teams.
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Through Lepaya's Manager Fundamentals program, KPMG managers acquire the skills needed to actively engage in broader conversations with clients and identify new business opportunities. The program emphasizes the creation of meaningful relationships, participants learn how to give and receive feedback effectively, fostering stronger connections with stakeholders on the client side and enabling expansion beyond existing project scopes.
The program places a strong emphasis on hands-on learning, encouraging participants to experiment with and experience essential skills directly in their roles. For experienced leaders, the training serves as an opportunity to explore and reflect on their leadership style.
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A training partner that grows with you
“That feeling of growth, that you learn something, is far more important than a nice building, and good remuneration. This is what makes you tick, gives you energy, and gives you the lust for working,” Corline van Reenen, Head of L&D.
Acquiring new skills boosts the confidence of KPMG employees and is also valuable in interaction with clients. But time is scarce at KPMG and that is why the company needs upskilling solutions that fit into the professional services industry's high-pressure environment and enable employees to learn at their own pace.
To ensure the training programs stay relevant, a strong collaboration between Lepaya and KPMG is key. Our partnership is built on principles of open communication, ongoing feedback, and transparency. It is the dynamic synergy between our teams that truly distinguishes our collaboration.
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